Email Etiquette: Don’t Make These Mistakes!

June 15, 2009 by Rita Marshall 

photo by Bruno Neves

Lesson 1: Your first email to someone new? Make it count.

I spend a fair bit of time on emails, especially ones where I am contacting a source or possible client for the first time. First impressions count, and email doesn’t let you express tone or establish a rapport the way face-to-face or a phone call does.

Lynn Gaertner-Johnston at Business Writing blog shares an email message spectacular in its ineffectiveness. Read her post and remember why even a “quick” email should be researched, personalized and carefully written.

Lesson 2: Use your emailing powers for good, not annoyance.

Maybe some people honestly don’t know, or maybe they know perfectly well and are deliberately trying to drive you crazy. Either way, make sure you’re not one of them and check out this fun ABC News article on office politics and bad email habits.

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